Developers

RTM

RTM Reference Changelog

Messaging API

Getting started Changelog Authentication API Reference

Agents

Classifications

AutomaticAnswers

Retrieve Automatic Answer Provide Feedback for Automatic Answer

PredictiveRouting

Predictive Routing

Files

Upload file List files Update file Delete file

Messages

Add a Message Get a Message Update a Message Mark as Resolved

Attachments

Add a poster Attachment

Questions

List Questions Create Question Get Question Update Question Close Question Expire Question Reroute Question

Responses

Accept a Response Confirm/reject an AutoResponse Mark a Response as Read Rate a Response

Users

Evaluations (BETA)

Create Evaluation Initialize Question

Messaging API

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